How My Florida NEMT works for patients.

NEMT is scheduled, non-ambulance transportation to and from medical appointments for people who can't safely drive or use public transit. It covers ambulatory rides, wheelchair-accessible vans, and stretcher (gurney) transport for visits like dialysis, oncology, therapy, and specialist follow-ups.

Yes. Most Florida Medicaid managed care plans cover NEMT at no cost to eligible members when the trip is to a medically necessary, covered service. Coverage is arranged through your plan's transportation broker — My Florida NEMT works with vetted local providers who accept these trips.

Original Medicare (Parts A and B) generally does not cover non-emergency medical transportation. Some Medicare Advantage (Part C) plans include a limited NEMT benefit — check your plan's Evidence of Coverage. Medicare only covers ambulance transport when it's medically necessary and other transport would endanger your health.

Routine trips to medical appointments are not covered by Original Medicare. Medicare Advantage plans may offer a set number of one-way rides per year as a supplemental benefit. For everyday appointment transportation, most Florida patients rely on Medicaid NEMT, private pay, or a plan-specific benefit.

Not through Original Medicare in most cases. Coverage is limited to medically necessary ambulance transport. Some Medicare Advantage plans add NEMT as a supplemental benefit — confirm details with your plan before booking.

Depending on the patient, NEMT is paid by Florida Medicaid (through the plan's transportation broker), a Medicare Advantage supplemental benefit, Workers' Compensation, private insurance, a hospital or facility discharge program, or the patient out of pocket. My Florida NEMT helps you identify which of these applies before you book.

Medicaid pays the contracted rate directly to the transportation provider — patients typically pay $0 out of pocket for covered trips. Rates vary by state, level of service (ambulatory, wheelchair, stretcher), mileage, and any wait time. In Florida, trips are coordinated through the Medicaid plan's transportation broker.

Private-pay NEMT in Florida typically runs $25–$60 for a short ambulatory trip, $50–$125 for wheelchair transport, and $150+ for stretcher transport, plus per-mile charges on longer routes. Use our trip calculator on the request-a-ride page for an instant estimate.

Long-distance NEMT is billed at a base rate plus a per-mile charge (commonly $2–$5 per loaded mile, higher for stretcher service). A cross-Florida wheelchair transport can range from a few hundred to over a thousand dollars depending on distance, level of service, and whether an attendant is required.

Medicaid covers rides to medically necessary services covered by your plan — primary care, specialists, dialysis, behavioral health, dental, pharmacy pickups in some cases, and hospital discharge. Trips to non-covered services (like gym visits) generally aren't eligible.